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Alright, here's your link. https://drive.google.com/file/d/1f4hcv3pZxCrfm0sWgAJdxzbbTw1oNNr2/view?usp=sharing
Let me get back to you. Maybe meanwhile someone else has another idea.
- crinrict7 years agoHero+
One more idea: Have you completely re-installed the game yet ? It's like the only option I see.
Do a manual clean uninstall: https://answers.ea.com/t5/Technical-Issues-PC/FAQ-Manually-uninstalling-The-Sims-4/td-p/3447927 .. also move your user files to somewhere else as backup again, then reinstall and start completely fresh.
- SimGuruIcarus7 years ago
EA Staff
Hi @HH546
Thank you very much for all the investigation @crinrict :D
Apart from Crin suggestions, could you send us your save files so we can give them a look? You can find instructions here.
Thank you for your report! š
- 7 years ago
Alright, I'll try it. Let you know if it works.
- 7 years ago
@SimGuruIcarus Doesn't matter if a clean uninstall didn't even fix the problem with brand new files and a brand new save.
@crinrict Yeah, it didn't work. I'm starting to think my Sims 4 game is completely broken with computers.
EDIT: Actually, hold on, the lastexception texts I got look different from before.
- 7 years ago
https://drive.google.com/file/d/1_q3D4GERmWR577k3e8F71WpyONttdyzJ/view?usp=sharing Here's the new lastexception text files.
- crinrict7 years agoHero+
Would be interesting to have one of your saves nonetheless. Maybe it's something in the way you set up stuff.
Really don't know what else to suggest.
- 7 years ago
Can't say I change much. I slightly change the graphics around so my quite frankly * computer won't have random lags, I leave mods off, and that's pretty much it. I've played it completely normally since the reinstall.
- crinrict7 years agoHero+
Oh, I meant the way you set up the computer in your house. There are so many factors that can influence an issue. That's why I said your save would be interesting nonetheless
- 7 years ago
Oh, well for tests usually, I'd put it in a perfectly empty plot with pretty much nothing around. However, in my latest actual save, I just put it up against a wall with a dresser. That's it. Nothing should be messing with the action menu, so I have no idea why it's being the way that it is. I did leave you my newest last exception files. They look different now for some reason.
- crinrict7 years agoHero+The newer ones are just shorter but it's basically the same. Something keeps the menu from loading but it's unclear what.
Do you maybe have a second computer (RL) in your household ? - 7 years ago
Yes, I do.
- crinrict7 years agoHero+
Then would you be willing to install the game on that and see how that works out ? Really just for testing.
- 7 years ago
I would try that, except it's not mine, so that's kind of a problem.
- crinrict7 years agoHero+
Maybe we could do it the other way round. I send you my save game and you try if it works for you there.
I'm really out of ideas.
- 7 years ago
All of them. They add to the game in the best way, in my opinion, so.
- crinrict7 years agoHero+Pity. Thought that could be the issue.
Your game is in english ?
I'm really out of ideas here. - 7 years ago
Yep, it is in english. Also, you said you'd try sending me your save to see if it'd work?
- crinrict7 years agoHero+
I can do that, yes. I'll send you a PM shortly.
EDIT: Sent
- 7 years ago
Same issue, different save. I don't think there's any hope for computers in my game anymore.
- crinrict7 years agoHero+
I'm starting to loose the overview what we tried.
Have we tried a clean boot ?
- 7 years ago
If you mean clean uninstall then reinstall, yes.
- crinrict7 years agoHero+
No, I mean this:
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
If it works in that mode, then it's a background program interfering and you will need to find out which one.
I will be away this week. Hope someone else has more ideas.
- 7 years ago
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.46.18.1220
What expansions, game packs, and stuff packs do you have installed? Seasons, Cats and Dogs, Get to work, Get Together, Holiday stuff, Vampires
Steps: How can we find the bug ourselves? Find a computer and/or bookcase > click on it/them
What happens when the bug occurs? None of the actions for the selected object appear.
What do you expect to see? After clicking the item[s], a selection of actions should pop up but this doesn't happen. I'm unable to tell my sim to read a certain book or learn a writing skill or write a book. I'm also unable to read toddlers books.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sureā
These are the general items that don't respond.
It's all bookcases and all PCs that don't respond
About The Sims 4 Technical Issues - PC
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