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One more idea: Have you completely re-installed the game yet ? It's like the only option I see.
Do a manual clean uninstall: https://answers.ea.com/t5/Technical-Issues-PC/FAQ-Manually-uninstalling-The-Sims-4/td-p/3447927 .. also move your user files to somewhere else as backup again, then reinstall and start completely fresh.
Alright, I'll try it. Let you know if it works.
- 8 years ago
@SimGuruIcarus Doesn't matter if a clean uninstall didn't even fix the problem with brand new files and a brand new save.
@crinrict Yeah, it didn't work. I'm starting to think my Sims 4 game is completely broken with computers.
EDIT: Actually, hold on, the lastexception texts I got look different from before.
- 8 years ago
https://drive.google.com/file/d/1_q3D4GERmWR577k3e8F71WpyONttdyzJ/view?usp=sharing Here's the new lastexception text files.
- crinrict8 years agoHero+
Would be interesting to have one of your saves nonetheless. Maybe it's something in the way you set up stuff.
Really don't know what else to suggest.
- 8 years ago
Can't say I change much. I slightly change the graphics around so my quite frankly * computer won't have random lags, I leave mods off, and that's pretty much it. I've played it completely normally since the reinstall.
- crinrict8 years agoHero+
Oh, I meant the way you set up the computer in your house. There are so many factors that can influence an issue. That's why I said your save would be interesting nonetheless
- 8 years ago
Oh, well for tests usually, I'd put it in a perfectly empty plot with pretty much nothing around. However, in my latest actual save, I just put it up against a wall with a dresser. That's it. Nothing should be messing with the action menu, so I have no idea why it's being the way that it is. I did leave you my newest last exception files. They look different now for some reason.
- crinrict8 years agoHero+The newer ones are just shorter but it's basically the same. Something keeps the menu from loading but it's unclear what.
Do you maybe have a second computer (RL) in your household ? - 8 years ago
Yes, I do.
- crinrict8 years agoHero+
Then would you be willing to install the game on that and see how that works out ? Really just for testing.
- 8 years ago
I would try that, except it's not mine, so that's kind of a problem.
- crinrict8 years agoHero+
Maybe we could do it the other way round. I send you my save game and you try if it works for you there.
I'm really out of ideas.
- 8 years ago
All of them. They add to the game in the best way, in my opinion, so.
- crinrict8 years agoHero+Pity. Thought that could be the issue.
Your game is in english ?
I'm really out of ideas here. - 8 years ago
Yep, it is in english. Also, you said you'd try sending me your save to see if it'd work?
- crinrict8 years agoHero+
I can do that, yes. I'll send you a PM shortly.
EDIT: Sent
- 8 years ago
Same issue, different save. I don't think there's any hope for computers in my game anymore.
- crinrict8 years agoHero+
I'm starting to loose the overview what we tried.
Have we tried a clean boot ?
- 8 years ago
If you mean clean uninstall then reinstall, yes.
- crinrict8 years agoHero+
No, I mean this:
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
If it works in that mode, then it's a background program interfering and you will need to find out which one.
I will be away this week. Hope someone else has more ideas.
- crinrict8 years agoHero+
@crinrict wrote:
No, I mean this:
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
If it works in that mode, then it's a background program interfering and you will need to find out which one.
I will be away this week. Hope someone else has more ideas.
Have you tried this by now ? Not sure if it got overlooked.
- 7 years ago
Funny thing, as of the latest update and expansion pack, I can now use computers again, even with mods. Thanks for trying to help, ttyl if I have another issue.
- crinrict7 years agoHero+
That's good news. Wonder what cause that.
Tagging @RedPheasent to see if it's also solved for them.
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