I've tried everything, cleaning the cache, redownloading the EA app, updating it, repairing it, freeing up memory.
Anything I could think of (and what I was able to find on the internet). Nothing worked, I'm stuck, I recently wanted to get into the game again and now I'm not able to
I have the same problem. I also tried everything and nothing worked.
Community ManagerHey there, have you tried reinstalling the game by any chance to see if that helps?
That's the thing, I can't even install the game, it's just stuck on "preparing download" all the time. Also, when I cancel the download, it gets stuck on cancelling instead, and then I have to re-open the EA app so it will go back to normal
Community ManagerThanks for the info! Are you trying to install add-ons or just the base game? Some players reported that they managed to cancel the download by clearing the cache, and by re-downloading the game without the add-ons. Once the base game was installed, they downloaded their packs separately.
Do ya'll even read the posts?
mine is doing the same thing! I can't play at all....stuck on Preparing Game
