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@fsjjp Do you get a crash report in the reliability monitor? Can you play for a bit or does it crash on startup? Is the error message exactly as per the thread title?
Thanks.
hi david
thank you for reply
it crash in the "the sims logo" loding screen every time i start the game.
and there's no solution found from the reliability monitor
- EA_David11 years ago
Community Admin
Ok then, can you repair the game (right click on the game in Origin to get the option) and check for any driver updates?
- Anonymous11 years ago
im getting the same crash at the intro here is a report..
Source
The Sims™ 4Summary
Stopped workingDate
4/09/2014 10:59 PMStatus
Not reportedDescription
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.0.625.10
Application Timestamp: 53ed5fc4
Fault Module Name: TS4.exe
Fault Module Version: 1.0.625.10
Fault Module Timestamp: 53ed5fc4
Exception Code: c0000005
Exception Offset: 000795fc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 68a9
Additional Information 2: 68a9e4f1b457d83deaf98a450aeedf63
Additional Information 3: 3a50
Additional Information 4: 3a50e7480d4d9c4fe0f42820ccd0e743- 11 years ago
I have same problem ☹️
Is that close I.E system can solve the sims stop working?
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