My gallery won't work on my wifi
Hi there, so, the problem I'm having is I'm unable to use the gallery when connected to my Wi-Fi. My Wi-Fi works just fine, the gallery just won't work on it. I've connected my phone to my computer a...
Forum Discussion
@Carlie_M_Cullen Do you have a laptop, and if so, can you take it to a friend's house, or somewhere that offers free wifi, and test there? It's worth checking whether your router or network is in fact the issue.
@Iam_Epidemicc The same applies to you as well: even if you think your router and provider are fine, the only way to know for sure is to test.
@puzzlezaddictIt's not a laptop and like I've stated in my first post it works fine on my phone's data so my Wi-Fi is the problem and idk why or how to fix it.
@Carlie_M_Cullen It was more a thought about narrowing things down (perhaps some other internal setting is getting in the way), but if you don't have a laptop, it's a moot point. If you have an ethernet cable available, the easiest thing would be to plug it in instead. The only other thing that comes to mind, other than your internet provider blocking the connection, is that perhaps you've told Windows your home wifi is a public network and your phone is private. That wouldn't normally cause problems, but since you can have different settings for public and private networks.
If you feel like experimenting, you could also try using the Gallery in a new admin Windows account. If the issue happens to be something about your current account, for example some temp file or a user setting, the Gallery should work fine in the new account.
Still, it's possible this is about your router or provider.
- @puzzlezaddict I'll check it out, thank you
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