Forum Discussion
c66x1nrwt78l Does the game run better in DirectX 11 mode? All the Sims 4 crashes in your dxdiag are in DX9 mode, which, while still supported, is different enough to be a less-than-accurate test.
If you get a crash in DX11 mode, please look for new errors in the Reliability Monitor. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.