My game is going to a white screen..

I had this  same thing  thank you if worked for me havent play in days now it works 

This is happening again and my in-game is turned off! Is there something else I should try!? 

@MollyBea99  Does your computer run Windows or macOS, and where in the process of loading do you see a white screen?

It runs on Windows, it will load to the sims and Maxis screen then turn to a small bar and not respond. 

@MollyBea99  Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you can get far enough to start a new save and play in live mode for a bit.  Let me know either way.

If you still get the white screen, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/