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sarahmoonblade Once you've created the .csv file, you can often simply drag and drop it into a window for the relevant filesharing site. If not, there will probably be an Upload button that you click and that then prompts you to select the file you want to share.
I realize this is a hassle, but you've already tried the usual suggestions for this type of issue, other than the BIOS settings that you don't have. And if this is in fact a hardware issue, whether an actual problem with your computer or something fixable but on the hardware side (e.g. the processor is overheating), then all the software troubleshooting in the world won't address it. So I do need to see that .csv file.
I was wondering if the link to the file worked that I sent 2 weeks ago for you?
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