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odera1's avatar
odera1
Rising Novice
2 months ago
Solved

My Game keeps crashing when travelling to residential lots

My sims 4 game keeps crashing my my sims travel to residential lots. I have repaired the game, set the display type to windowed, and selected the DirectX9 graphics and still the same thing keeps hap...
crashing
ea app
never cc or mods
  • puzzlezaddict's avatar
    puzzlezaddict
    2 months ago

    odera1​  Your dxdiag lists a number of crashes of the graphics driver, or one of them at least.  Since your current Nvidia driver is 18 months old, you could simply update it and hope that fixes the issue.

    But when only one lot is affected, the problem is almost always that lot or something on it.  Does it help to bulldoze the lot and leave it blank?  What about replacing the build with something else?  The replacement build should be a default EA-made lot that you save to your library, nothing from the Gallery or that you've previously created, just to make sure you don't superimpose any (more) bad data.

    If this is a build you want to save, you don't need to save your progress with these tests.  And you can save the build to your library and place it elsewhere to see whether the issue transfers to another lot.  Don't save after this step either, or else use a fresh save to test.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 months ago

odera1​  Your dxdiag lists a number of crashes of the graphics driver, or one of them at least.  Since your current Nvidia driver is 18 months old, you could simply update it and hope that fixes the issue.

But when only one lot is affected, the problem is almost always that lot or something on it.  Does it help to bulldoze the lot and leave it blank?  What about replacing the build with something else?  The replacement build should be a default EA-made lot that you save to your library, nothing from the Gallery or that you've previously created, just to make sure you don't superimpose any (more) bad data.

If this is a build you want to save, you don't need to save your progress with these tests.  And you can save the build to your library and place it elsewhere to see whether the issue transfers to another lot.  Don't save after this step either, or else use a fresh save to test.

odera1's avatar
odera1
Rising Novice
30 days ago

Thank you for the information. 

I checked and when I bulldoze the lot the problem was gone.

I'm just curious to why this suddenly started happening because I have played that same lot for a long time and when I moved my current primary sims from that lot she was still able to visit the lot for a while until the crash suddenly started happening. 

Also, how do I update my current Nvidia driver?

Thank you

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