My game keeps freezing and crashing
I'm having issues with my game freezing and crashing. My mods are supposed to be up-to-date so I don't understand why this is happening. Here is a link to my most recent crash dump: https://drive.goo...
Forum Discussion
@Sheda1987 Please test without any mods first, both in your existing saves and in a new one. If you still get a crash, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
If the old saves crash but the new one does not, please let me know how large the older save files are.
- @puzzlezaddict I did get a popup in the game that said the Sims 4 has stopped working and to click to end. I did that, but it didn't completely crash like before. It was freezing up a lot too. I got the dxdiag anyway.
Dxdiag
@Sheda1987 Your C drive is almost completely out of space. I'm not surprised Sims 4 is giving you trouble; frankly, the more surprising detail is that you haven't run into any system issues yet.
Anyway, try to clear at least 20 GB if you can, for the overall health of your system. If that's not possible, 15 GB free should be enough to eliminate storage as the cause of any immediate issues. Then test again and let me know how the game runs, first in a new save with no mods and then in your main save. Otherwise, it's impossible to separate out game issues from other problems caused by the lack of free storage.
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