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nickibob's avatar
nickibob
Seasoned Newcomer
1 year ago

My game launches and get stuck at a black screen

This morning i been having trouble launching the game as soon as it launches it goes to a black screen and freezes. I was able to play last night so im not sure what the issue is. I tried reaching ou...
crashing
custom content (cc)
launching
puzzlezaddict's avatar
puzzlezaddict
Hero+
1 year ago

nickibob  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

nickibob's avatar
nickibob
Seasoned Newcomer
1 year ago

Thank you for replying i figured out the issue i just need to update my windows

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