Forum Discussion

poohbearsmama99's avatar
10 days ago

My Game Tab Keeps Closing

I have been experiencing this issue where I get kicked out of my game tab randomly, but the game still runs. When I click back to the game tab, it runs as usual. I have triple checked that there's nothing running in the background of my laptop that's kicking me off the tab, and there isn't. I deleted any of the custom content I had, cleared the cache, scanned and cleaned my laptop, reset my laptop, uninstalled the game, reinstalled the game, added only 2 small custom content files, and for about 10 minutes, the game worked as it should, then it closed out the tab again. I don't have this problem with any application except for the Sims, and I wonder if it's a bug with the most recent update. For reference, I do have a 2025 Lenovo laptop. 

Is anyone else having this problem? It is making it hard to play and enjoy the game!

1 Reply

  • Hi poohbearsmama99​ 

    Could you post your Computer's DxDiag?

    • Press Windows-Key + R
    • Type: DxDiag
    • Click on Save all Information.
    • Attach the Text File to your post