My game wont start i keep getting this"Sims 4 initialization error

@KMCocoa  I've merged your new post with your previous thread.  Did you try the suggestions in the thread I linked earlier?

If none of that helps or helped, please let me know what antivirus you use.  Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/