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CarlieKittens's avatar
CarlieKittens
6 years ago
Solved

my progress on a save file set back weeks of progress

I've been playing a legacy challenge for a couple of months and I am almost done with generation 3, I created a new save and started playing some other challenge for a bit, but i got bored and went t...
pc
  • BlackjackWidow's avatar
    BlackjackWidow
    6 years ago
    @CarlieKittens wrote:

    I've been playing a legacy challenge for a couple of months and I am almost done with generation 3, I created a new save and started playing some other challenge for a bit, but i got bored and went to go back to my legacy save. When I opened it up it set me back to the beginning of generation two, I know I have saved my game many times since then, does anyone know how to bring it back

    Hi @CarlieKittens - Could you please double-check which folder the game is using for your saves? You can find great instructions on how to do that here.

    If your computer started using OneDrive (or stopped using OneDrive), your gen 3 files are probably on the opposite spot from where the game is looking. In that case, you can either move the proper files to where they are being saved, or change the Windows default for where you save your Documents. Please reply back with what you've found and we can help you with sorting it out, or move on to additional troubleshooting if that's not the issue.

CarlieKittens's avatar
CarlieKittens
6 years ago

Darn that sucks, thank you soooooo much for all of your help, I really appreciate it, hopefully this will help someone else with a similar problem.

BlackjackWidow's avatar
BlackjackWidow
Hero (Retired)
6 years ago

You're very welcome. I really wish we would have found your files. Like you said, I hope this can at least help others. Happy Simming! (and backups 😉 )

  • sarimisims's avatar
    sarimisims
    6 years ago
    Hey, I have a similar problem and haven't been able to solve it yet. Even though I saved my game progress many times, after starting it up again today it reset to an earlier stage. The strange thing is, however, that all my save files are in the right folder, and when opening the main menu it shows the right ("latest") version on the load game page. But when I actually load the game and start playing, it will start off at a way earlier stage. I've already tried recovering an earlier save and renaming the save files, but nothing seems to help. Would you have any other ideas I can try?
  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @sarimisims

    Probably some files in the game folder responsible for this option have been damaged. Try to do a factory reset as described below.
    After completing this, all your safes and library will be as they were.
    The only thing you have to do is set the graphics again in the game options.
    Go to Documents/ElectronicArts - inside will be The Sims4 folder
    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7, Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. If all is OK - delete The Sims4 old folder.

    I don't work for EA
  • sarimisims's avatar
    sarimisims
    6 years ago
    @kreatora

    Thank you so much for your elaborate answer! I am going to try this.

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