@ crin, none of those things fix the problem. So don't get perturbed at us since u guys have a problem that you can't fix. I don't have any mods or custom products. the game is totally pure. b/c of your MAAAANNNNNYY glitches with sims 3, I have become an expert @ what to do to fix glitches in your games, & working with your agents & trolling forums, no one has an answer. Maybe if you would at least admit you have a problem, you could find a solution, or at least stopping ticking your loyal customers off.
I don't work for EA so you're barking up the wrong tree.
