My sims 4 game won't open after a large amount of cc I got from the sims resource, and tumblr.I even deleted all of that cc, still no luck.When I try to load the game, it goes from a black screen, to a white screen, and then says "the sims 4 has stopped working"help?edit:it's fixed now!

@caitlynd8 Could you please copy your Mods folder to your desktop and then delete it from the game folder (default location Documents\Electronic Arts\The Sims 4) and then check if the issue remains? Let us know how you get on!

Sorry for a late reply, but sounds like the best option here is to uninstall, unfortunately. Just make sure you back up any wanted content and save what you want to your library and/or the gallery. If that doesn't work then.... REQUEST A REFUND... Just kiddng, haha. But seriously, I think a fresh re-install should clear your issues.I am NOT responsible for any loss of items and/or game data. I hope your issue gets fixed! As I know the struggle of not being able to play, because I am having an issue where I can load into build mode and CAS from the menu/map perfectly fine, however I cannot move in a Sim and go into live mode, as it just goes into the loading screen and sits there.My Post: Loading into households takes forever!

@PandaFood21Of course not. Only to check it.Move the mods folder to the desktop.Delete localthumbcache.package file in the game folder -important!Fix the game in Origin.Origin/Library -right click on TS4 - option "Repair game"You have to wait until Origin will fix all packs, not only the base game.Turn on the game to create a new, empty mods folder and to check if a game is working now without mods and CC.Check if there are new updated versions of the mods and CC you are using.Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method.You need to find a culprit and either remove it or replace it with an updated versionI don't work for EA.

Still didn't work, unfortunately D:

@caitlynd8 In that case could you please try running a repair on the game? To do the repair, right click the Sims 4 game and select 'Repair Game'. Let us know how you get on!

My Sims 4 Game Won't Open After CC?

11 Replies

Anonymous
10 years ago
@caitlynd8 Could you please copy your Mods folder to your desktop and then delete it from the game folder (default location Documents\Electronic Arts\The Sims 4) and then check if the issue remains?

Let us know how you get on!
Anonymous
10 years ago
Still didn't work, unfortunately D:
Anonymous
10 years ago
@caitlynd8 In that case could you please try running a repair on the game? To do the repair, right click the Sims 4 game and select 'Repair Game'.

Let us know how you get on!
Anonymous
10 years ago
@EA_Kristi Still no luck :c Thank you though
Anonymous
10 years ago
Sorry for a late reply, but sounds like the best option here is to uninstall, unfortunately. Just make sure you back up any wanted content and save what you want to your library and/or the gallery. If that doesn't work then.... REQUEST A REFUND... Just kiddng, haha. But seriously, I think a fresh re-install should clear your issues.
I am NOT responsible for any loss of items and/or game data. I hope your issue gets fixed! As I know the struggle of not being able to play, because I am having an issue where I can load into build mode and CAS from the menu/map perfectly fine, however I cannot move in a Sim and go into live mode, as it just goes into the loading screen and sits there.
My Post: Loading into households takes forever!
Anonymous
10 years ago
@SneezySpice Thanks! I'll try that right now. Hopefully your issue gets fixed, too!
EDIT:
That still didn't work unfortunately :S
Anonymous
10 years ago
Thanks! It was fixed, as I just got rid of some actual mods and it cleared up.
Sounds like you should contact EA and/or Maxis, as this could either be a problem with your computer, or a serious game issue. Have you upgraded any software of hardware when this happened?
PandaFood21
6 years ago
My game works when I move my "Mods" folder out of "The Sims 4" folder...does that mean I have to delete all of my CC?? ☹️((
kreatora
Hero (Retired)
6 years ago
@PandaFood21

Of course not. Only to check it.

Move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder -important!
Fix the game in Origin.
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.

Turn on the game to create a new, empty mods folder and to check if a game is working now without mods and CC.

Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method.
You need to find a culprit and either remove it or replace it with an updated version

I don't work for EA.
IiIy6
5 years ago
How do i check all my 1,449 cc to see which ones are bad?