Forum Discussion

kma9131's avatar
5 years ago

My Sims 4 game won't stop crashing!

My game is continually crashing. Before, it was just when I was trying to save and randomly did it once. It had been working fine for hours before that. And afterwards whenever I tried to save, it crashed. I tried repairing the game, updated my computer and removed all CC and now it crashes or says  "The game failed to load - Error code 122". What the * is going on?!?

7 Replies

  • @kma9131 What's the full error code you're getting (first two blocks) ?

    Does the game actually close or just go back to the map with that error ?
  • kma9131's avatar
    kma9131
    5 years ago

    At first it was just crashing. And now it's doing this error code and going back to the map. Give me a minute and I'll grab a pic of the full error message.

  • kma9131's avatar
    kma9131
    5 years ago

    I didn't try a new game, but I did put in and older version of my save file and the error notice didn't come up for this one. However, it did still crash after a while. I'm so confused by this.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @kma9131 Would be good if you could try a new one to see if the crashing is related to your save or a general issue.

    Do you have any lastcrash.txt files you could upload ?
    Either create a .rar file and upload that or c/p the content to a post within spoiler tags
  • kma9131's avatar
    kma9131
    5 years ago

    I actually had to take my computer in to get fixed yesterday. I believe he said the driver was faulty and is replacing it with an SSD. I should have it back in a few days and then I can upload it. He also said it may be the reason my game is crashing. Planet Zoo also crashed when I tried to load it so I'm seriously hoping this just solves everything. Fingers crossed and I'll let you know in a couple days.