Forum Discussion
Aesteq_
2 years agoRising Novice
@puzzlezaddict I downloaded The Sims 4 through Epic Games and now it works, but it did delete all my previous saves.
puzzlezaddict
2 years agoHero+
@Aesteq_ Please find the folder the game is reading. Here's how:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
Open that Sims 4 folder, then the saves folder inside, and take a screenshot of the contents of that folder. Please post it here, along with the location of the Sims 4 folder as the game reports it.