My SIms 4 save files keep disappearing

I recently posted to a thread that was closed because it was first created in 2014. So I'm creating a new thread because I still have problems and questions.

https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-Deleted-Saved-Game/m-p/9307591/highlight/true#M183587 

I lost all my save files and yes there is a fix to keep it from deleting future save files but that doesn't bring back the hours of my life I've spent on the saves that were deleted. The game is not supposed to do this and is not advertised to do this so why is it still a problem 6 years later? You guys knew about this the same month the game was initially released. So my question is why is it not fixed? Why are you guys pushing out new content that people have to pay hundreds for if the game still has this big of an issue? Why is this not fixed in the patches? Why are you still ignoring this problem? When can people expect this to be fixed?