My Sims 4 WON'T OPEN!!!!
Hi, EA! So since yesterday, I've been trying to play the Sims 4, one of my favorite games. However, it just will. not. start. I've tried EVERYTHING; I've done a clean reboot, I've repaired it throug...
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I'm having the same issues too! I've done all that you have and even clicked repair game on Origin, still no Sims 4. I did not encounter this problem until I downloaded Cats and Dogs that I purchased from Best Buy on yesterday. Could this be the issue? I received the key code and went to Origin. It downloaded, I clicked play. Sims 4 started up but then the screen went blank. I can still hear the music and I am able to move my mouse and it changes from an arrow to a finger pointing but I have no visual at all. Please help!
Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/
Restart your machine.
Perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/
Run the setup file Origin with Admin rights http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2
Go in Origin / My Game Library - right click on game icon select Repair and Update game.
NOTE if your issue persist you can try to update your video driver :
Video drivers for Windows:
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
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