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kangaroo1844's avatar
kangaroo1844
Seasoned Rookie
2 years ago

My sims just stay still and proceed to do nothing

My sims just do nothing when i give them a command they stay still and remain doing nothing I fast forward it and still they do nothing I resetted my computer and I still have the same problem. what do I do? 

5 Replies

  • @kangaroo1844  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • kangaroo1844's avatar
    kangaroo1844
    Seasoned Rookie
    2 years ago

    I was able to make a new game and build but when I try to save it took a long time to save 

  • kangaroo1844's avatar
    kangaroo1844
    Seasoned Rookie
    2 years ago

    and I was unable to save so i restarted my computer

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @kangaroo1844  Please try pausing OneDrive syncing, if OneDrive is running at all.  Right-click the cloud icon in the lower-right corner of the screen to see the option.  Then repeat the test.

    I would also like to see a dxdiag.