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LalaXIII Does this happen in a different, previously-unplayed household in the same save? What about in a new save? Please test both and let me know.
Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.