Forum Discussion

kaylakkelly's avatar
kaylakkelly
4 years ago

My sims skin tones are missing. They are all the same tone.

Product: The Sims 4 Platform:Steam-PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.77.146.1030 ...
pc
kaylakkelly's avatar
kaylakkelly
4 years ago

I’ve tried the factory reset and repairing through origin. I tried it with no mods or cc added but the issue remains. Not sure what else to try.

crinrict's avatar
crinrict
Hero+
4 years ago
@kaylakkelly Even on a new save ?

Could you try making a new windows user account and start the game from there to see what happens ?

None of your saves/files will be there.
  • kaylakkelly's avatar
    kaylakkelly
    4 years ago

    Hey, creating a new user profile and hopping into create a sim and the skin tones seem to be working properly.

    Do you know of any way to fix this on my main save? I’m quite far in and would rather not have to restart this one.

    • crinrict's avatar
      crinrict
      Hero+
      4 years ago
      @kaylakkelly Does it work on a new save on your old profile ?

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