Mya sims 4
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) In write up.
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) When trying to start the game
Summarize your bug Up above
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? We have uninstalled the game as well as repaired it but nothing happens.
What happens when the bug occurs? Game shuts down and closes completely
What do you expect to see? The game.
Will not load says (unable to start, game is out of memory. Error code [223471fd:0d5ec4eb:000000c8:00000000]
@Blooduwedd Please uninstall Razer's Game Manager Service, which is crashing. You may be able to resolve the issue simply by reinstalling it, but please leave it uninstalled until Sims 4 is working again. If that alone doesn't help, uninstall any other Razer apps you have: Synapse, Cortex, whatever you can find.
If that doesn't help either, please uninstall Sims 4 and reinstall it on your D drive, which has more than enough space for it. The issue could be the format of your external drive, which is exFAT rather than NTFS. To change the format, you'd need to wipe the drive, so you'd be uninstalling anyway, but rather than erase the drive first, it would be best to confirm that the game installs and runs correctly on your secondary internal drive. You can install only the base game if you'd like to save time.
To be clear, I don't know for sure that an exFAT drive won't run Sims 4 properly. But it's a reasonable possibility and should be tested.
