I haven't played the sims in a week, i downloaded some new mods and loaded up the game. When I selected new game it took me to a white loading screen. I tried to find solutions, i made a fresh game file, that didn't work. I've deleted all of my mods as well hoping that'd work, but still nothing. Hoping to find a solution
mi7wm781ls8n If you still need help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, if you can get that far.
If that doesn't make a difference, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
