Forum Discussion
@RuizalliSims and @Furo_Theobroma21 Please try the suggestion here:
https://answers.ea.com/t5/PC/SDX-error-white-sim-portraits-corrupted-save-etc/m-p/13306292#M267022
It should help with the SDX error, and that error may be causing the other problems as well.
- RuizalliSims2 years agoRising Rookie
For me it didn’t work. I don’t have the option to delete the sims delivery express. It just shows a button that says “resume download” and nothing happens when I click it. Thanks though
- puzzlezaddict2 years agoHero+
@RuizalliSims Go into Documents > Electronic Arts > The Sims 4, delete the Content folder inside (this holds SDX data), and try again to disable SDX updates while offline.
- RuizalliSims2 years agoRising Rookie
Still not working. In offline or online mode any changes I make to the game doesn’t save, so when I tried to disable automatic download, once I entered online mode it was never saved as disabled. I deleted the content folder as well but it did nothing. I still only have the option of ‘resume download’ and a “download stopped” message above it. 🫡
- RuizalliSims2 years agoRising Rookie
Although this didn't work, I did some more digging and found some other people who went through the same thing in the past. Their solution was to make sure that all antivirus and protection software hasn't blocked TS4x64bit and the ea app. I fixed my controlled folder access for windows defender and malware bytes, and it worked! My game is fixed now. I will add screen shots to show what I did on each software 🙂
- 2 years ago
Ugh! EA only cares about money, do they? I've been playing The Sims for a couple of months (About 2) and After an update my game started acting weird like in CAS when I would customize the traits it would turn green and have a big X on the description but I didn't think much of it because my game was still okay but after a few weeks the randomize buttons disappeared and I couldn't add traits, aspirations, names and age. I thought it was weird and I'm glad I know that I'm not the only one suffering from EA's poor decisions.
- Gagea252 years agoHero@Its_Arabella
Have you ckecked if one of your mods needs an update?