Forum Discussion
puzzlezaddict
2 years agoHero+
mudita08sri Try uninstalling Sims 4 and the EA App with Revo Uninstaller (the free version is fine), as described here:
When uninstalling the EA App, use the Intensive scanning method if asked. And be sure to create a new folder into which you'll install Sims 4.
Please also delete the folders listed in this post (223), if they still exist:
https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-already-running/m-p/13785451#M277450
To open the AppData folder, click Windows key-R and enter %AppData% in the run box.
Jeminemz
2 years agoNew Rookie
These did not work for me also.
Also ea tech suggested removing licence folder from program data.. In hopes it will reset also did not work
- mudita08sri2 years agoSeasoned Rookie
Yeah I tried to do that too didn't work. Will wait for next update. Maybe it will start working.