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Lejlaomerovic's avatar
5 years ago

No sound in The Sims 4.Please help

Hello! 

I have had a problem since I installed the Snowey Escape. There is no sound in my game.

I have tried to delete the Config and Options files. 
I have tried repairing the game. I have reinstalled the game. 
I have cleared the Origin cache: 

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

I have tried to remove all my mods but the problem is still there.

The sound works perfectly with every other game but not with Sims 4. I think it started when I downloaded Snowey Escape, it downloaded it 2 hours after release. 

I have the latest update in my game. 
I really can not play the game without sound so this really sucks. What more can I do? 
How do I fix this?!

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