Hello! I have had a problem since I installed the Snowey Escape. There is no sound in my game.I have tried to delete the Config and Options files. I have tried repairing the game. I have reinstalled the game. I have cleared the Origin cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/I have tried to remove all my mods but the problem is still there.The sound works perfectly with every other game but not with Sims 4. I think it started when I downloaded Snowey Escape, it downloaded it 2 hours after release. I have the latest update in my game. I really can not play the game without sound so this really sucks. What more can I do? How do I fix this?!

@Lejlaomerovic You'd probably remember if you deliberately disabled the sound in Origin to fix the crashing issue from a month ago. But just in case, please open your Origin game library, right-click on the Sims 4 icon, select Game Properties > Advanced Launch Options, and make sure there isn't a -nosound entry in the command line box. If there is, just delete it and save the change. If that's not the issue, you can try the other suggestions in this thread: https://answers.ea.com/t5/Technical-Issues-PC/No-sound-Sims-4-PC/m-p/9768893#M197609 @Rylanax3 I've merged your post with another thread on the same issue. Please see above. And a dxdiag in another language is never an issue.

Okay, so I followed your link and I changed the spacious sound AND THE SOUND WORKS AGAIN. I'VE TRIED EVERYTHING and it's just 1 tiny button aaaa..Thank you xD

@rocksta81 I've merged your post with another thread on the same issue. You can try the other suggestions in this thread; I think pretty much all the sound options were covered in there: https://answers.ea.com/t5/Technical-Issues-PC/No-sound-Sims-4-PC/m-p/9768893#M197609 It would be helpful to know whether any of these settings make a difference.

@Lejlaomerovic This is an easy fix.Control Panel\Hardware and Sound\SoundRight click on Speakers and check if you have it disabled.There is another fix as well. Right click the sound button on the taskbar(near the clock and action center). Click Volume Mixer and check if anything is muted. If that doesn't work than you may have broken or outdated speakers check your computers website and contact the manufacturers for help.

@SoyokoAnis The sound on my computer works for everything exept Sims so this is not a solution.. I don’t have my sound disabled because it works for CS and LOL, but also all my websites (youtube etc.) (I haved checked everything)It’s not the computer that needs to be checked, the computer works fine 🙂

No sound in The Sims 4.Please help | EA Forums

14 Replies

SoyokoAnis
5 years ago
@Lejlaomerovic This is an easy fix.

Control Panel\Hardware and Sound\Sound

Right click on Speakers and check if you have it disabled.

There is another fix as well. Right click the sound button on the taskbar(near the clock and action center). Click Volume Mixer and check if anything is muted. If that doesn't work than you may have broken or outdated speakers check your computers website and contact the manufacturers for help.
Lejlaomerovic
5 years ago
@SoyokoAnis The sound on my computer works for everything exept Sims so this is not a solution..
I don’t have my sound disabled because it works for CS and LOL, but also all my websites (youtube etc.) (I haved checked everything)
It’s not the computer that needs to be checked, the computer works fine 🙂
Rylanax3
5 years ago
Hello!
My computer was getting really slow so i decided that it was time to finally put it back into original state and start from scratch.
But now I don't hear any sounds when i play sims 4. I've done everything that I could to fix it already.
I've tried fixing it with the following steps in this forum but none helped so far. I hope that someone can help me because the sound was fine before.
https://answers.ea.com/t5/Technical-Issues-PC/SOLUTION-Sims4-No-Sound-Bug-on-Computer-Laptop/m-p/6028762#M90723
I've added a DxDiag, it is in Dutch though sorry haha.
Thank you in advance.
DxDiag.txt104 KB
puzzlezaddict
Hero+
5 years ago
@Lejlaomerovic You'd probably remember if you deliberately disabled the sound in Origin to fix the crashing issue from a month ago. But just in case, please open your Origin game library, right-click on the Sims 4 icon, select Game Properties > Advanced Launch Options, and make sure there isn't a -nosound entry in the command line box. If there is, just delete it and save the change.

If that's not the issue, you can try the other suggestions in this thread:

https://answers.ea.com/t5/Technical-Issues-PC/No-sound-Sims-4-PC/m-p/9768893#M197609

@Rylanax3 I've merged your post with another thread on the same issue. Please see above. And a dxdiag in another language is never an issue.
rocksta81
5 years ago
my drivers are up to date, i have sound on everything else even other games, its not muted and i dont have the -nosound in commands its the game, please fix it
SoyokoAnis
5 years ago
@rocksta81 Please contact EA Support. Or check if Windows, Mac, etc needs to update.
puzzlezaddict
Hero+
5 years ago
@rocksta81 I've merged your post with another thread on the same issue. You can try the other suggestions in this thread; I think pretty much all the sound options were covered in there:

https://answers.ea.com/t5/Technical-Issues-PC/No-sound-Sims-4-PC/m-p/9768893#M197609

It would be helpful to know whether any of these settings make a difference.
Rylanax3
5 years ago
Okay, so I followed your link and I changed the spacious sound AND THE SOUND WORKS AGAIN. I'VE TRIED EVERYTHING and it's just 1 tiny button aaaa..
Thank you xD
Rylanax3
5 years ago
I followed the answer on this page and it fixed my sound~!
https://answers.ea.com/t5/Technical-Issues-PC/No-sound-Sims-4-PC/m-p/9768893#M197609
rocksta81
5 years ago
@puzzlezaddict yea i tried all those things, i give up