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ykfczzb40geg's avatar
ykfczzb40geg
Traveler
21 hours ago

non working SHIFT + LMB

Subject: Broken Sim textures (red-white checkerboard) and non-working Shift+LMB after the latest update
Message:
Hello,
After the latest game update, I encountered a severe technical issue that completely breaks my gameplay. The Shift+LMB (Shift-click) combination has stopped working, but only when clicking directly on Sims. It works completely fine on furniture, mailboxes, and other objects in the game.
Additionally, my Sim's face now displays a broken red-and-white checkerboard texture ("missing texture" pattern), which means the game engine is failing to render the default skin. Because the 3D model/hitbox of the Sim is corrupted by this texture glitch, the game completely ignores any Shift-clicks on the character.
I have already spent 7 hours troubleshooting this and tried every possible solution, but nothing works:

  1. Completely removed the "Mods" folder and cleared the localthumbcache.package, AvatarCache, and retained_metadata files.
     2. Repaired the game files via the launcher multiple times.
       3. Created a completely clean "The Sims 4" folder in Documents and started a brand-new save with a new Sim. The issue persists even in a completely vanilla, fresh game.
       4. Enabled testingcheats true (and testingcheats on) — the console confirms cheats are enabled, but Shift-click on Sims still does absolutely nothing.
       5. Switched between 64-bit mode, launched the game as Administrator, tested both Left and Right Shift keys, and changed mouse polling rate / Windows scaling options.

This is clearly a core engine/script bug introduced by the latest patch (likely related to the DirectX 11 transition and Sim asset rendering). Please report this issue to the dev team so they can include a fix in the upcoming hotfix.
Thank you.

1 Reply

  • ykfczzb40geg​  To be clear, does the new sim have the missing face texture?  If so, are all skin tones broken, or just the one you've been using?  Are all sims affected, or only yours?  Does changing your main sim's skin tone help?  You'd need to save and reload to check.

    For the shift-click, do zero options show up, or do only the normal options show up, those you'd get if you didn't enable testingcheats?