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lovlyb Are you still getting the "Failed to launch game" error? Or does something different happen?
Your dxdiag says Sims 4 is crashing due to an issue with the graphics driver. Your driver is from 2020, which may be the problem. So please install the newest driver Intel offers for your processor and graphics chip:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart after installing and before trying to play.
If you get an error when trying to install the driver, please try this workaround:
https://www.intel.com/content/www/us/en/support/articles/000087660/graphics.html
I did as you said and yes, that worked. I didn't know my drivers wasnt updating as I had my update setting to automatic update. But Thank you so much, I can now play my game and this worked for me. Thanks, Puzzeladdict 😊
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