Forum Discussion
EuphorialQueen
11 years agoHero (Retired)
- Save a copy of the Sims 4 files (in Documents folder) to your desktop.
- Remove Mods.
- Test to see if that fixes the problem. If not ...
- Move Tray folder to desktop.
- Test again.
- Still unresolved?
- Go to http://sims4.crinrict.com/en/ for directions
- Resetting the game to factory settings without reinstalling
- Delete Cache Files
- Delete Origin Cache Files
- crinrict11 years agoHero+
@itsneochan Moved to general forum. Try @EuphorialQueen suggetion