Forum Discussion

plutotama's avatar
6 years ago
Solved

Ocean ladder issues

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? ? up to date
What expansions, game packs, and stuff packs do you have installed? all of them
Steps: How can we find the bug ourselves? use the ocean ladder
What happens when the bug occurs? nothing. the sim indicated there is a routing issue
What do you expect to see? sims using the ladder to do anything. they refuse to climb/dive/etc etc
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

I callot use the ocean ladder. no matter what i try my sim will not use it. i have it in the right place etc. just whatever i select, my sims says routing issue. HELP!

  • crinrict's avatar
    crinrict
    6 years ago

    Did you do a folder rename yet ?

    If not, try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

7 Replies

  • @plutotama Is this the only ladder or a general issue ? Did yo delete your localthumbcache file after removing mods ? There is a known issue for ladders and some outdated mods/cc.
  • i can use the pool ladders with no issues. just the ocean ones i cant do anything with. no i dont delete cache's. i will try that. ty

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @plutotama What I meant is if it's not working on any build or just that particular one on your picture ?
  • it happens with all charecters. iv deleted all caches, deletedx all game saves, and it happens with every household and every lot

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Did you do a folder rename yet ?

    If not, try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • yes and no. i deleted all my game saves, mods, caches, and reinstalled origin (as it wouldnt work) i have since reinstalled some mods, but the ladder seems to be working.