@puzzlezaddict Okay, I tried opening Origin again and when it said that it couldn't install the update, I took a screenshot as requested. I used Origin offline, but instead of taking me to my games library, Origin froze and said that there was an issue loading the page. I did try reloading the page, but it did not work. I selected the Sims 4 game from my desktop and it loaded and then crashed.
Also, thank you so much! I legitimately just got this laptop, so i'm still learning how to do things. I'm also very new to Origin, so people like you are so much help!
@dragonmasteriz The error 9.0 has been around for a month or so and can be stubborn to troubleshoot. But try the instructions at the bottom of this post first:
The "Well, that didn't go as planned" message isn't surprising given the fact that Origin can't update. I wouldn't worry about it unless it reappears after you've managed to fully update Origin.
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