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g83nsvplt670's avatar
g83nsvplt670
New Rookie
3 months ago

"Welcome to (pack)" pop-ups reappearing every time I open the game.

Hi, I have a reoccurring issue that has been happening for 2+ years. Every time I open the sims4, I get a welcome to pack notification for every single pack I have. I have posted about it before on here and everyone says to delete the "ReticulatedSplinesView" file, but that didn't work for me. Before I had deleted this file I only got popups for a few packs. Now I get popups for every single pack I own. I have deleted this file multiple times in the span of 2 years and it has only made it worse. Someone PLEASE help me. I will insert a picture of what it looks like when I open the game. I am on a Lenovo laptop on windows most recent update if that helps. 

When I open the game, it does this but for every single pack I have. 

3 Replies

  • g83nsvplt670​  What antivirus do you use, and does it help to disable it (temporarily of course)?  Is OneDrive running on your computer, and if so, does it help to pause syncing?  It sounds like the game can't write to ReticulatedSplinesView, at least after creating it, and therefore can't register that you've already seen these pop-ups.

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