Forum Discussion

6 years ago

Solved

Origin Update not working properly

I just acquired a physical copy of Sims 4. When I go to install Origins, it'll install properly and it'll start updating immediately. Then it gives me an error message, telling me that I don't have t...

downloads

puzzlezaddict
6 years ago
@Matt_the_terrier Skip the version of Origin on your Sims 4 disc: it's very outdated and won't work no matter what you do.

For the current version of Origin, the files mentioned are part of the 2015 VC++ runtimes. It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft. Hit Windows key-i, select Apps, scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them), and select Uninstall.

You can download new copies here. Be sure to install both the x86 and x64 versions.

https://www.microsoft.com/en-us/download/details.aspx?id=48145

puzzlezaddict

Hero+

6 years ago

@Matt_the_terrier Skip the version of Origin on your Sims 4 disc: it's very outdated and won't work no matter what you do.

For the current version of Origin, the files mentioned are part of the 2015 VC++ runtimes. It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft. Hit Windows key-i, select Apps, scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them), and select Uninstall.

You can download new copies here. Be sure to install both the x86 and x64 versions.

https://www.microsoft.com/en-us/download/details.aspx?id=48145