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Anonymous's avatar
Anonymous
11 years ago
Solved

Play button is grayed out?

After 6 hours play of Sims 4 the play button is grayed out now. Solution?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Found the solution for me: http://answers.ea.com/t5/The-Sims-4/Sims-4-PLAY-button-won-t-highlite/m-p/3439987/highlight/true#M6088

    Re: Sims 4 PLAY button won't highlite[ New ]

    Try Clearing out the origin cache 

    1. Ensure Origin is fully closed by clicking the Origin Menu and selecting Exit.
    2. Delete the following folders:
    • Origin folder - Found in C:\ProgramData\
    • Origin folder - Found in C:\Users\%USERNAME%\AppData\Local\ 
    • Origin folder - Found in C:\Users\%USERNAME%\AppData\Roaming\
    • Note: These folders are hidden by default, and the player will need to un-hide to be able to locate them.

    to unhide folders:

    -type folder options in the search field in the start menu

    -click on the view tab 

    -under the hidden folders options click show hidden files, folders, and drives- apply the setting and click ok 

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