Playing offline says I don't own any packs
I haven't updated my game yet (waiting for mods to be updated) and I've never before had an issue playing offline. So why am I seeing this? PC / 1.111.102.1030 DX11
Forum Discussion
@LadyAofPineapple Please confirm that you only have one copy of Sims 4 installed and that the packs are (still) installed into the proper folder. This is what I'm asking about:
I don't want to merge your post with that thread since it's probably not the same issue, but it's worth checking anyway.
If that doesn't help, restart your computer and try again to play. If that doesn't help either, clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Normally I'd suggest repairing the game, but that will give you the updated version. One player mentioned that deleting accountDataDB.package, in Documents > Electronic Arts > The Sims 4, helped with this issue, although only temporarily, so you can try that too. The file holds interim data from the login events: sets of tasks where you've completed a few but not all of them. (Once you complete the set, the data is uploaded to EA servers and attached to your account.) It's irrelevant outside of that context.
@puzzlezaddictHi there, yes, I only have one copy of Sims installed (with all the packs I own) and I've changed nothing else since yesterday (I played offline yesterday also). I moved the accountDataDB package file and the avatarcache out of the sims4 folder and tried relaunching the game, which is why I came here to post about it, as I was out of other ideas.
I will try clearing the EA app cache and also restarting my computer....check in shortly!=============================================
Okay, so I'm back and the game started updating while I was trying to look at my owned packs on the EA app, even though I have auto updating OFF. I went offline immediately, but now it won't let me open Sims 4 offline so I can even see if the above steps helped my issue. I guess I have to complete the update and see where I'm at now.
So annoying that I can't have control over my own game.
PS thank you for trying to help me!
==============================================
Getting to the load game screen while online gave me access to all my packs, and when I tried it offline (for funsies, right? argh), it is now letting me play like before. So I guess something we did fixed my initial issue, but I still didn't want to update the game today. ☹️
Community Highlights
- EA_Cade11 months ago
Community Manager
