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sunneva05's avatar
sunneva05
8 years ago

Problem with 64-bit/32-bit in game

I had a notificatio after i opdated sims 4 one day (and i never had it before) and it said that you need to swith to 32-bit and i pressed OK and another notificasion came up and it said that you need ...
pc
crinrict's avatar
crinrict
Hero+
8 years ago
Then it's probably your graphics card that's using all that RAM.

Did you change anything ? You said it was working before ?
sunneva05's avatar
sunneva05
8 years ago
Then how do i change my graphics card
  • sunneva05's avatar
    sunneva05
    8 years ago
    There wore two graphics cards
    • fons_garmo's avatar
      fons_garmo
      Hero (Retired)
      8 years ago

      Hi @sunneva05,

      Your DxDiag only shows one graphic card.

      Your computer is detecting 8GB of RAM but can only use 3GB. I'd suggest running a Windows memory diagnostic to check RAM's health:

      -Search "Windows Memory Diagnostic" on the Start menu and run it. Your computer will restart and the it will run the test. When you login again, you'll get the diagnostic's results.

      • sunneva05's avatar
        sunneva05
        8 years ago
        I did a Windows Diagnostic and there wore no error

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