Forum Discussion

maygangray3's avatar
maygangray3
New Novice
12 months ago
Solved

problem with growing together pack

hi  I have tried to contact sims help multiple of times but I haven't gotten a reply back nor have anyone tried to fix it I have brought growing together when it first came out but there was a probl...
  • EA_Solaire's avatar
    EA_Solaire
    12 months ago

    @maygangray3 

    If it's stuck in a processing state, you'll need to reach out to live support so they can review your billing information and see what's going on- here on AHQ, we don't have access to your account details to take a look with you.

    Please submit a help request to contact live support with the steps here: https://help.ea.com/en/help/faq/using-ea-help/