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yumaharani's avatar
yumaharani
2 years ago

Purchased pack doesn't show on EA app

Hi, everyone! I bought The Sims 4 Get Together DLC yesterday, the payment went through successfully, but can't find it on my EA app library -- let alone to be able download it. When I clicked "Manag...
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hey there @yumaharani,

In the EA app, are you being prompted to re-purchase Get Together again? 

Sniperxbabyy's avatar
Sniperxbabyy
2 years ago

yes im having the same prob

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Sniperxbabyy  Which pack are you missing, and where did you buy it, for example directly from EA or from a third-party seller?  Does your computer run Windows or macOS?

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