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th3m4dha77er's avatar
th3m4dha77er
New Novice
3 days ago
Solved

Purchased Packs

So I have quite a number of packs, expantions, gameplays, ect. that seem to have become inactive after i had linked my seam to my EA account. I have the packs purchased through the EA app, however wh...
launching
missing content
steam
puzzlezaddict's avatar
puzzlezaddict
Hero+
3 days ago

th3m4dha77er​  If you've installed and are now launching Sims 4 through Steam, your game will be loading that version, and that version doesn't have your packs installed.  So either go back to using the EA App version; or uninstall the game through the EA App, restart your computer, and download only the packs you own from the EA App, not another copy of the base game.  The packs should then install into the Steam version of the base game, from where they should load properly.

Once you've reinstalled, check Marketplace > My Collection to make sure the packs are activated.

th3m4dha77er's avatar
th3m4dha77er
New Novice
2 days ago

puzzlezaddict​ I followed as you said, however when I uninstall the app in EA, the packs don't install and I don't have the option to reinstall even inside the game like I did with the kits. I've uninstalled and reinstalled the game several times, I just don't have access to my packs.

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