Forum Discussion

3 years ago

Solved

Purchased Stuff Pack showing as "unowned"

I purchased the Kids Room Stuff pack a few years ago. However when I have tried to open Sims 4 today, it is saying that pack is "unowned" This is preventing me from opening old save files that has...

EA_Cade
3 years ago
Hey all,

This issue should now be resolved, if you still can't access Dine Out please let us know.

sandraronild

3 years ago

@EA_Solaire
As you adviced I wrote to them on Twitter. The acces to Dine Out is unfortunately removed and replaced with Get to Work.

EA_Cade

The Sims Team

3 years ago

Heya @sandraronild,

Any subscribers on PC who entitled the DDX content (Dine Out GP, Kids Room SP) prior to October 18th will keep all the DDX content as long as they are members.

Did your membership recently lapse? Otherwise you should still have this content.

sandraronild
3 years ago
@EA_Cade
I'm not sure what DDX means... But no I got 6 more months of the membership as I chose to quit the membership now the games I already bought prior are the ones I get with the membership. It was explained to me when I wrote to EA Help on twitter, that Dine Out is removed and replaced with Get To Work. It's a change made as the basegame became free to play on October 18th. Very frustrating...
EA_Solaire
Community Manager
3 years ago
@sandraronild

Could you check your account again please and let me know if you're able to download and access Dine Out now?
EA_Cade
The Sims Team
3 years ago
Hey all,

This issue should now be resolved, if you still can't access Dine Out please let us know.