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Spookyfish24's avatar
Spookyfish24
Seasoned Newcomer
6 months ago

Random Crashes - Please Help!

Hi,  Similar to a previously solved thread, I am experiencing random crashing through different parts of the game. I do not run mods or CC in my game.  I've crashed during CAS, B&B mode, and most o...
crashing
never cc or mods
steam
puzzlezaddict's avatar
puzzlezaddict
Hero+
6 months ago

Spookyfish24  This is the same type of error as I saw in your dxdiag, in fact it may be the same crash.  Either way, it doesn't provide any more insight than the info in the dxdiag, unfortunately.  I'd still like to see this same info from any crashes going forward though.  If you see another AppHangB1, you don't need to copy the rest of the data, but anything else would be useful.

I'd also like to know the context for each crash you see going forward, at least for a while.  Even if they're random, it's good to know that for a fact.

Since an AppHangB1 can also be related to the graphics driver, and we don't have anywhere else to start, please do a clean uninstall and reinstall of the driver.  Here's how:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

  • Spookyfish24's avatar
    Spookyfish24
    Seasoned Newcomer
    6 months ago

    Alright - take two.

    I uninstalled and reinstalled the drivers for my video card, then I played for about an hour bfore it crashed. here's the dx.diag as well as problem details:

    Source
    The Sims™ 4

    Summary
    Stopped responding and was closed

    Date
    ‎2/‎28/‎2025 8:22 PM

    Status
    Report sent

    Description
    A problem caused this program to stop interacting with Windows.
    Faulting Application Path:    C:\Program Files (x86)\Steam\steamapps\common\The Sims 4\Game\Bin\TS4_x64.exe

    Problem signature
    Problem Event Name:    AppHangB1
    Application Name:    TS4_x64.exe
    Application Version:    1.113.277.1030
    Application Timestamp:    67b65c6c
    Hang Signature:    c4ae
    Hang Type:    134217728
    OS Version:    10.0.26100.2.0.0.768.101
    Locale ID:    1033
    Additional Hang Signature 1:    c4ae1bc604f6a6fa9e27d60fda65616f
    Additional Hang Signature 2:    8213
    Additional Hang Signature 3:    821357a270e3adc0c4371fd97fcac009
    Additional Hang Signature 4:    c4ae
    Additional Hang Signature 5:    c4ae1bc604f6a6fa9e27d60fda65616f
    Additional Hang Signature 6:    8213
    Additional Hang Signature 7:    821357a270e3adc0c4371fd97fcac009

    Extra information about the problem
    Bucket ID:    78662fe389e1d9550ab2b60329ed5dca (1923800115545202122)

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