@puzzlezaddict no worries, i do not get around to do much of gaming anyways... between work and some friends on the weekends. Thanks for this so far. Will for sure get to do some cleaning then... but not sure when i can do more gaming or make new logs.
There is one more thing i just realized. Sims 4 is the only game installed on my SSD, while all other games are on my classical HDD. Maybe the factor that it happened with the drivers update was just random. After all none of the other games ever causes this behaviour. Is that something a SSD could do or cause?
@Sophylis Probably not, unless your SSD was failing. But your log says no drive failures, no drive warnings, and 98% remaining life. The temperature for the 960 Evo's controller did get a bit hot, running over 70º for the last part of the session, but that's not high enough to cause problems. And if the Samsung driver was the issue, it would in all likelihood merely cause a BSOD, not a restart of the PC.
Still, I'd be happy to look over a new log whenever you happen to have one. Obviously, it's only helpful if you got a reboot, but there's no reason you need to test right away. Whenever you do happen to have a new log, feel free to post back, and I'll take a look. And if I don't see anything, I'll ask someone else for a second opinion.
@puzzlezaddicti have 2 SSDs in my system.. the samsung one is actually the one that holds my operating system. No Sims 4 is installed on a western digital SSD thats is a normal internal SATA SSD, that Samsung one is a NVMe M.2 one.
@Sophylis I hate how WD names their drives. (S.M.A.R.T.: WDC WDS250G1B0A-00H9H0 (173214A017E1) and S.M.A.R.T.: WDC WD20EZRZ-00Z5HB0 (WD-WCC4M7RRX33E), in case you're wondering.) But the point stands: There's no drive failure, no drive warning, no excessively high temperatures.
I hope you don't get any more crashes, of course, but if you do, I'll be happy to poke around further.
@puzzlezaddict so i have another log for you. Have been cleaning my fans and stuff. They didn't look all too bad to me, so no idea if this makes a difference at all. This time as a .csv as you asked:
https://www.dropbox.com/s/s4ullc53bpoaly2/hwlog11192019.CSV?dl=1
Made that today while playing sims 4... no random reboots this time, so it is a log over several hours.
Community Manager
