Re: Application Errors - TS4
Please post the exact error.
Also supply a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Forum Discussion
6 Replies
You graphics driver has some errors you should update it. Visit the manufacturer of your computer or Intel directly for new drivers.
rzwizard.exe (part of Razer Synapse software) causes a lot of crashes. Visit https://www.razerzone.com/eu-en to update the drivers and the Synapse software.
See if this helps.
I downloaded and installed the graphics driver below as an update for my Dell.
http://www.dell.com/support/home/au/en/aubsd1/drivers/driversdetails?driverId=8J5GW
Are you able to see if that has made a difference please?
Yes, that helped. It now reports its abilities correctly.
Unfortunately you only have 112mb dedicated video memory. 128 is required more is better see:
Maybe there is a setting in your BIOS setup where you can change this.
I increased my dedicated memory (https://www.youtube.com/watch?v=kMclzL-g15E) and now the dxdiag is saying "512MB" but Sims 4 still isn't working. Is there anything else that I can try to fix?
Try to repair the game.
Open Origin and rightclick the game. Select Repair.
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- EA_Cade10 months ago
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