Forum Discussion

Re: Application Ts4_exe has been blocked from accessing graphics hardware

@am0ne  If you have a third-party antivirus installed, please disable it entirely and test.  As long as you're only opening Sims 4 and the EA App, your computer should be safe.  If you don't think you have one installed, or aren't sure, please check the Task Manager's background processes list anyway: many prebuilt desktops come with an antivirus already installed.

If your antivirus is the issue, you can set exceptions for TS4_x64.exe and EADesktop.exe and see whether it helps.

If this doesn't make a difference, or you don't have a third-party antivirus, please do a clean uninstall and reinstall of the graphics driver, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

You can get a fresh copy of the newest Nvidia driver here:

https://www.nvidia.com/Download/driverResults.aspx/200382/en-us/