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It turned out to be the hair and so just changing to another hair fixed the issue, thanks for the help!
@Ruth_Oik That definitely looks like a custom content issue, if not the skin than the outfit the sim is wearing or maybe even the hair. Please dress the sim in only EA items, in every category, and see whether she still has the lines. You don't need to save your progress; this is just for testing.
It turned out to be the hair and so just changing to another hair fixed the issue, thanks for the help!