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Hero+

Re: Brand New Sims 4 lagging with no CC/Mods

@Caitlinxzz Try clearing Origin's cache, then uninstalling it "the hard way." This shouldn't affect your installed games.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

Restart your computer, then download the full Origin installer, and run it as an admin: right-click on the installer and select "Run as administrator." This is a direct download link:

http://download.dm.origin.com/origin/live/OriginSetup.exe

Once you've installed Origin again, run a repair of Sims 4, just for good measure. Open your Origin game library, right-click on the Sims 4 icon, and select Repair.

6 Replies

Caitlinxzz
5 years ago
Deleted everything and reinstalled origins according to the instructions but game still ran to same problems straight off the start menu with the music lagging. I tried running the game as "run as administrator" and it fixed the audio pausing every few seconds but the game still lags every 2 seconds. I have everything on medium/low and I'm not sure what else to do at this point. Origin itself also runs very laggy and slow and I think this may have to do with the problem.
puzzlezaddict
Hero+
5 years ago
@Caitlinxzz Try putting Origin in offline mode before you play. There's an option to "go offline" in the same dropdown menu where you can sign out or quit.

If that alone doesn't help, put Origin in offline mode and then take your computer completely off the internet—disable wifi and/or pull the ethernet cable—before launching the game.
Caitlinxzz
5 years ago
Turning my internet off helped the lagging immensely, thank you so much!! It’s definitely playable though 🙂)
puzzlezaddict
Hero+
5 years ago
@Caitlinxzz There are a few different approaches you could try to fix the lag; each of these has worked for at least one person whose fps was low only while connected to the internet.

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/9293902#M183112

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/9218406#M180558

The other approach is running CCleaner to clean out temp internet files, although it sometimes takes more than one pass to work.
brice101
5 years ago
I’ve done everything, uninstalled origin and games, reinstalled them, right clicked game in origins to repair, lowered settings to low in the game, no mods or cc, turned internet and WiFi off. Still nothing works.
puzzlezaddict
Hero+
5 years ago
@brice101 Is your game lagging, or are you seeing some other issue? Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/