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4 Replies
it didnt work for me. Do you have any other soloution maybe?
- kreatora7 years agoHero (Retired)
@someone8374
It often happens in the Gallery, I in this case delete the cache folder from the game, It usually helps immediately. Regardless, just wait and after re-entering the Gallery these red crosses will disappear. It happens if there are too many players in the Gallery, but this is just a temporary failure,
I think you unnecessarily turned off the anti-virus, It was just a coincidence This didn’t work for me
- EA_Lanna5 years ago
Community Manager
Hi @Macey1400,
The advise in here was for an issue that took place over 2 years ago. There is a current/fresh thread on this here that would be better to join: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/m-p/9584702#M191093
I'll lock this in the meantime.
- EA_Lanna
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