Re: Cottage Living won't download

I have a similar issue, i pre ordered CL but have been given download failure every time i try to download it (its saying its internet issues but i can download other things fine) and now when i try and download its saying i need to buy it again? ive done the cache clear with no success. ive had this issue for months now and haven't gotten a proper response from EA, so id really appreciate some help. 🙂

1 Reply

puzzlezaddict
Hero+
4 years ago
@bdlavis If you're being asked to buy the game again, you'll need to contact EA customer support. There's nothing anyone on this forum can do about an account issue.

https://help.ea.com/en/contact-us/

If you're not getting anywhere with standard support, you can try contacting EA Help on Twitter or Facebook; it's best to wait for U.S. business hours.